ANYTIME, ANYWHERE
Our Helpdesk Coordination Centre is a single point of contact for all of our medical services. It insures excellent medical advice taking into consideration all usual parameters. The Helpdesk Coordination Centre is accessible via phone, email and other social media. It takes only few seconds to speak to an Assistance Specialist Coordinator who supervises all aspects of case management and provides connection to all of our integrated Helpdesk Coordination Centre resources.
Our 24/7 Helpdesk Coordination Centre Include:
It Includes consultations with emergency and specialist doctors. We collaborate with our Medical Advisors, who thoroughly understand the complexities of medical care and understand the impact their decisions have on health and safety.
An Assistance Specialist Coordinator synchronises, follows up and records every aspect of each medical case in our database, from beginning throughout resolution.
Our Helpdesk Coordination Centre harmonises in an efficient and cost-effective manner every step through a fleet of ground and air ambulances and a network of authorized medical services partners.
Our Helpdesk Coordination Centre arranges and guarantees hospital admission and payment for medical costs in order to avoid any delays in care.